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Public Sector DigitalizationActive2026

Rent Control Digital Platform

A national digital platform developed to support the modernization of rental administration and Rent Control Department services in Ghana.

Housing & Public Services

01

Problem addressed

Manual and fragmented rent administration limits transparency, revenue tracking, and access to landlord and tenant services across Ghana.

02

Solution developed

An end-to-end digital platform for tenant and landlord registration, service requests, complaints, digital documentation, payments, tenancy records, and institutional reporting.

System design

Core features

  • Tenant and landlord registration
  • Rent-related service requests
  • Digital documentation and records
  • Payment processing and revenue tracking
  • Complaints and case management
  • Institutional reporting dashboards
  • Public access to rent services

Target users

  • Tenants
  • Landlords
  • Rent Control Officers
  • Institutional Administrators
03

Institutional value

Transparent, measurable, and efficient rent administration with real-time revenue visibility and improved public trust.

Outcomes

Expected and recorded impact

  • 01Reduced administrative friction
  • 02Improved revenue mobilisation potential
  • 03Digital records for policy decisions
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